Privacy Policy

At Vivid Vision Bags we take the privacy of our customers very seriously. That is why we created this Privacy Policy to deal with our commitment to privacy.

We continuously review and update this policy to ensure it is accurate. All changes take effect as soon as the new version is posted. This version was posted on 13 March 2024.

How we collect and use your personal information

We collect and use your personal information in the following ways:

(a) To provide you with the products and information you request. For example, when you make a purchase on our site, we use the information you provide (e.g. name, contact information, payment information) to process the transaction. Also, if you contact us with a question or concern, we use the information you provide to respond to you. We will not use this information for any other purpose without first obtaining your consent.

(b) Email lists - If you sign up for our Email list, we use the information you provide (e.g. name and email address) to send you emails about our products and promotions. You can unsubscribe from our email list at any time by emailing us at info@vividvisionbags.com and requesting to be removed from our list.

(c) Cookies - When you browse our site, we use cookies to collect non-identifying information about you and your device for the following purposes:

  • for basic site functionality (some cookies are necessary to the basic functioning and security of our site),

  • to improve your browsing experience (e.g. by customizing the site to suit your device/browser),

  • to remember your preferences (e.g. country) so you don’t need to re-enter that information on your next visit,

  • for generating anonymous statistics regarding how our site is used (e.g. how many unique visitors we receive a month).

Most websites use cookies and browsers are generally set to accept them. For more information about cookies and how to disable them visit www.allaboutcookies.org.

Limited circumstances in which we may disclose your information

We will never sell your personal information. We will only disclose your personal information when doing so is:

  • necessary to process transactions. (As described in the next section, we must provide your information to Squarespace and STRIPE in order to process transactions),

  • required by law, or

  • necessary to enforce or protect our legal rights (e.g. to collect any money you owe us).

Third-Party Services

We use two third-party service providers to securely process transactions on this site:

SQUARESPACE - Squarespace provides the secure e-commerce platform on this site. For more information about Squarespace’s privacy and security practices visit www.squarespace.com.

STRIPE - When we accept a payment online, we use the STRIPE payment service provider to securely process the transactions. For more information about Stripe’s privacy and security practices visit www.stripe.com.

We are not responsible for the privacy and security practices of these third-party companies.

These companies may store your information in Canada or the United States, and the information may be available to government agencies in those countries under applicable laws.

Questions or Concerns

If you have any questions or concerns about our privacy practices, please contact us at info@vividvisionbags.com.